shipping and return policies
The Lovet Shop is committed to customer service.
We take pride in the products we carry and want you to be happy with your purchase. Instead of offering limitless choice, we focus on offering tightly curated collections. We support eco-friendly design and look for pieces that you can build a wardrobe around.
shipping
We ship UPS & USPS Domestic and to Canada.
$5 Domestic flat rate shipping on all orders.
We confirm order and ship generally within 48 hours of received order.
*Please note, all orders are subject to reconfirmation of inventory on
hand. If item is not in stock, we will refund your payment.
online ordering
We want to make your online ordering experience as smooth as possible. If you are having difficulty placing your order online, don't hesitate to email us:
We are available Monday-Friday 9-4 pm EST for any questions or
help you may need.
payment methods
returns
To return an item, please request a Return Authorization (RA) number within 5 working days of receiving your order.
Email: info@shoplovet.com with your order number in the subject line and we will issue you an RA number.
Return Authorization will be issued for full refund on
items returned new, unused, and with all garment tags still attached.
Returns that are damaged, worn, soiled or altered will not be accepted and may be sent back to the customer.
Once you receive your RA number, please ship your return back
to us using the shipper of your choice within 5 working days of receiving your RA number.
All items on Sale are FINAL SALE and therefore ineligible for refund or exchange.
All items returned without a Return Authorization (RMA) number and unidentified returns may be returned to the sender.
During Checkout you will be directed to PayPal.
You may use your Paypal balance or Mastercard, Visa,
American Express or Discover.
Please note: You do not need a PayPal account to pay by credit card.
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